What are the bags made of?
The tote and calico drawstring bag is made out of 100% 16amp cotton canvas material. 
The insert is made out of felt.

How long is shipping?

Standard delivery may take between 3-7 business days for metro areas and up to 7-10 days for rural/remote areas after the order is packed and dispatched.

Can I return or exchange?

Returns and exchanges are available for non-custom bags (e.g. if you did not add a custom logo on). Please click here to find out more.

When will my order dispatch?

As a sole owner who also works full-time, please allow 1 to 6 business days for domestic orders to be packed and dispatched. 
All orders are hand packed and are inspected for faults and defects before dispatch. Please allow an additional 5 business days for orders to be dispatched during a sale & new launch period.
Do you ship worldwide?
At the moment, we only ship within Australia. However, please send an email with your location to to see what we can do for you!

Do you offer commercial / bulk discounts?
Yes! An automatic discount will apply for those who spend over $2,500 (20% off), $3,000 (25% off), and $3,500 (30% off). This is inclusive of custom logo add-ons. 

If you have any questions please contact us here.

I want to add my business logo, how do I do this?
Simply fill out the form here & we will be in contact with a quote.

Do you offer student discounts?
Yes! University students receive a special 15% discount off total order, click here to find out how.

Can I pick up my order?
Yes! If you're from the Sunshine Coast there is a option in our check out page to pick up your order from Coolum Beach, 4573. We will be in contact with you to arrange pick up.

Still looking for an answer?

Don't hesitate to reach out with any questions, comments, or ideas.